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The NSMB Advantage
Northstar does more than just "process claims," we take a consultative approach to all of our providers. This allows us to analyze fee schedules, review current and past receivables, and make knowledgeable decisions about how to achieve our ultimate goal...maximum reimbursement! All of our highly trained staff are required to attend mandatory courses and continuing education to stay abreast of the many changes that face the billing industry today. After attending courses and seminars, we publish our findings in a quarterly newsletter so that Northstar and providers will have the necessary knowledge to work together in the best possible way. In addition to our commitment to education, we also have a commitment to obtaining the highest dollar amount for the valuable services our providers perform on a daily basis. This means we not only work delinquent claims, we also work underpaid claims to. We understand the importance of your contracts with insurance companies and the need to occasionally adjust those contracts to reflect the amount that you are obligated to. All of our company's operations are performed under a strict culture of compliance. We adhere to the OIG third party billing guidelines and have a company implemented compliance plan in place. Join our team today and become a part of the NSMB advantage.
Below is a chart with some additional items we feel are crucial when selecting a billing company.
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Some Questions you should be asking…
Question/Capability |
Billing Candidate #1 |
Billing
Candidate
#2 |
NSMB |
Comments |
| How long has the company been in business and has it been 5 years or more? |
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You want a company with a solid commitment to the industry with experience and a solid foundation. |
| Do any of the staff members have previous healthcare experience? |
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Do they know the business because they've had hands on as well as previous experience? Are any of them doctors or nurses? How about professional coders? All of these are important assets to the business and should be a factor in your decision. |
Will there be a dedicated team to each individual account?
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Many start up companies don't have enough individuals to provide teams. So you need to ask yourself, what's best for your practice. Will a team be more effective in reducing your receivables vs. one person working alone? |
Are there staff members whose primary focus is to troubleshoot claim status and complete all follow up work on unpaid claims?
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This is one of the most important factors in your choice of billing
services; your practice needs a team who will work each claim aggressively
from the beginning until the payment comes. Most small billing companies and in-house billers don't have the time and resources to perform this effectively. |
| How does the company receive the work? |
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Most established billing services should accept work via: fax, mail or an electronic method regardless of location. |
| Am I able to see my patient information in "real time" format? |
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An up to date company will have established software that is able to link the client with access to their data at any given time. A secure compliant method is also a key factor in your reimbursement and the prosperity of your practice. |
| Do the employees regularly attend seminars and conferences and are they up to date with industry standards and changes? Are any of them professional coders with AAPC Certification or other Medicare recognized Certifications? |
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Again, this is something that very small mom and pop businesses don't have the time and resources to provide to your practice. Proper coding, as well as being up to date with any and all changes, can directly impact your receivables. |
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Testimonials
Well, I must say...you are a wonderful blessing to our business, and most of all to me! Thank you for all of your hard work. However, it's a beautiful Sunday afternoon, you shouldn't be working:) You should be relaxing and enjoying your day off, so I hope you get a chance to get a little R and R! Talk to you soon.
Edrea, William Robinson
Audiology Manager |
Our goal is to obtain for our clients the full reimbursement to which they are entitled!
We provide maximum reimbursement while adhering to all State & Federal Regulations. Call us today for your free practice analysis on your medical billing needs.
1-866-992-1238 |
